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Watch burned my wrist, drained the battery and sensors stop working

I woke up this morning, and my watch was almost out of battery. It was fully charged when I went to sleep. When I removed my watch to charge it, I noticed a burn on my left wrist, and the optical sensors (flashing green lights) were not working anymore, with no heart rate data whatsoever. After charging my watch still, these sensors are not working.

garmin watch burn

garmin watch burn 2

Top Replies

razmichael over 2 years ago +1

I'd strongly suggest, rather than this forum, you contact Garmin directly.

All Replies

0 razmichael over 2 years ago

I'd strongly suggest, rather than this forum, you contact Garmin directly.

0 seilogramp over 2 years ago

Jorge Curbelo said:
I noticed a burn on my left wrist

As mentioned by Garmin...

Garmin-Blake said:
Any user who experiences any sort of skin irritation will need to reach out to us directly at support.garmin.com. We will need to gather information from you that we would not ask for in a public forum. These complaints are taken seriously and we will work to find the most suitable solution as quickly as possible.