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7.20 & Jaybird Vista

Mirko_Italy
over 4 years ago

I tried outside an activity two times with the new firmware 7.20 and the issue seemed solved. It functioned without disconnection for many hours.

Today i tried in running for the first time , but after 15 minutes it disconnected. I connected again, but after 5 minutes it disconnected again. Maybe the issue is solved outside the activity, but it persists during the activity.

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  • 0 over 3 years ago in reply to nick_nz

    Precisely it stopped working for me when Garmin released a new version of the ANT/BLE software at the same time as the firmware. I think it works because the ANT/BLE software is probably embedded in GUPDATE-620.GCD.

    In any case, this has been working on and off for 1+ year and Garmin clearly does not seem to be willing to fix it unfortunately.

  • 0 over 3 years ago in reply to 9049164

    Update to 7.80.  I haven't had any issues since its release a month ago (about 40 hours of activity use with the Jaybirds).

    Edit:  Okay 2 days later and I got my first case of disconnects with the Jaybirds with SW ver 7.80. 

  • 0 over 3 years ago

    Just an update - please see this e-mail from Jaybird:

    "We have been getting reports of the connectivity issues you are experiencing with your Garmin watch for quite some time now, unfortunately. Our engineers have been in contact with Garmin regarding the issues, and Garmin initially had a firmware update that was put out that was supposed to fix the issue, but didn't. Since then, Garmin has let us know that they are working on a fix and that it should come in the form of another firmware update, but it hasn't happened yet.

    I am so sorry for the inconvenience! Going forward, I would continue to keep an eye out for a firmware update for your watch, and hope that they fix it this time around.

    Vista 2 works well with other running watches except for Garmin. Garmin watches has an issue with the compatibility with Vista 2 software, We need to wait for the Garmin to come up with the software update for your watch to resolve the connection issue. I would like to inform you that issue does not lie with the Vista 2."

    Over 3 years this has been an issue. Can't believe it still hasn't been resolved even with the new model JB.