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Connect Web or Connect mobile does not show data for run after 4.20? [SOLVED]

Has anyone else have seen this?

I even deleted it and uploaded the .fit again. No luck.

Meanwhile Strava can show it properly: https://www.strava.com/activities/3178066417

Also looking at the .fit with GPXsee it looks ok. I attached the .fit file, is some of the fit magic people can figure something out from it.

And because the firmware had just some CIQ updates, might it have done something bad with the Garmin's running power CIQ?

4649176156.zip

Edit: Deleted again and uploaded again. Now it worked. https://connect.garmin.com/modern/activity/4649406686
So probably some processing errors on Garmin's backend, not related to firmware.

Top Replies

drroot over 5 years ago +2

Same as me. https://connect.garmin.com/modern/activity/4649258691
lukuc over 5 years ago +2

Same by me, today got update to 4.20 and evening run shows only basic informations on the web and only laps in android mobile app.
Tried upload it manually, same result. In watches shows everything normally…
Former Member over 5 years ago +2

jmto

just manually uploaded your fit file

happy & safe sporting

All Replies

0 drroot over 5 years ago

Same as me. https://connect.garmin.com/modern/activity/4649258691

0 8102308 over 5 years ago

Same here https://connect.garmin.com/modern/activity/4649118552

0 lukuc over 5 years ago

Same by me, today got update to 4.20 and evening run shows only basic informations on the web and only laps in android mobile app.
Tried upload it manually, same result. In watches shows everything normally.
My brother with Fenix 5 plus the same

+1 Former Member over 5 years ago

jmto

just manually uploaded your fit file

happy & safe sporting

0 jmto over 5 years ago in reply to Former Member

I did that already once. "I even deleted it and uploaded the .fit again. No luck.".

0 drroot over 5 years ago in reply to Former Member

Ohh. I tried the manually upload again... and now it success. :)

https://connect.garmin.com/modern/activity/4649403056

0 jmto over 5 years ago in reply to drroot

Yes, this time it worked.

I think there was some problem in Garmin side for uploads to Garmin Connect and nothing to do with the firmware.

0 Garmin-Matthew over 5 years ago

We are aware of the activity details missing in recently uploaded activities. The upload is being completed but not displayed correctly. We are diligently working on a resolution. Thank your for your continued patience.

0 seilogramp over 5 years ago

Locking thread. To keep discussion focused please see this thread on the Garmin Connect Web forum - Activity detail does not display data