This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Stryd keeps disconnecting from 945

Good morning.

I bought Stryd footpod recently. Used it for 3 runs without any issues. Today, after automatic GPS update, Stryd keeps disconnecting all the time. I mean i go to sensors > see that FP is disconnected > search for it > see that it's connected (after like 4/5 tries) and then in 30 seconds it's disconnected again.

Have anyone experienced similar issue with Stryd? Is it today's update or unrelated? I'm very confused because i thought that Stryd is supposed to be the most reliable footpod on earth. So is the problem with my Garmin 945?

How do i fix it?

0 StrydAngus over 5 years ago

Hi Dmitry Lockshtanov & boerske,

Angus from Stryd here.

Can you please send us an email at [email protected] and address it to Angus?

Please include:
- A link to this thread
- An activity link that exhibits the described issue with the FR945 & Stryd

Please send an email even if you already have a ticket with us.

I would like to help you resolve this issue.

Best,
Angus & the Stryd Team

0 RickSchippers over 4 years ago

Just to add. I bought a stride (wind) very recently. Used it on five runs so far. Connection with the 945 has been flawless. Have 4.40 firmware on the garmin and latest on firmware on the stryd as well.

0 boerske over 4 years ago in reply to RickSchippers

Since version 4.41 it works fine again.