This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin 945 RMA

hey guys - quick one - does garmin uk offer a new (boxed) or a refurbished watch as an exchange? my 945 developed the mushy button complex and today i received the rma number. share your experiences please ;-)

tudor

Top Replies

kritsku over 5 years ago in reply to tsofron +1

tsofron So was it a new one? Rev D?
tsofron over 5 years ago in reply to kritsku +1

yep, brand new in box, rev D ;)
2goBeyond over 5 years ago +1

American RMA here, that just got fulfilled (took a week all together). I got a brand new watch Rev D, in the box.

Battery life still stinks, but it's better than the Rev C I sent back.

All Replies

0 juh82 over 5 years ago

you could also see that online, if they already booked a refurbished item or a "full item"
see attached pictures...
"935 muisc" should have been my sent in 945 bundle - don't know why they wrote 935 music ;)

0 tsofron over 5 years ago in reply to juh82

hello and thanks :-) this is how the rma order looks - hence my question :-).anyway - how does your new device behave? all good so far (buttons i suppose), even if it's refurbished?

0 juh82 over 5 years ago in reply to tsofron

seems you will get a new one, i'd assume.
i just got a revision C (not D) but buttons are fine so far. but i just use it since yesterday.
my first 945's buttons didn't work fine from the beginning, so at least for now it's a step forward.

0 tsofron over 5 years ago in reply to juh82

indeed, they just confirmed that. fingers crossed, i'm pretty curious...

0 kritsku over 5 years ago in reply to tsofron

tsofron So was it a new one? Rev D?

0 tsofron over 5 years ago in reply to kritsku

yep, brand new in box, rev D ;)

0 2goBeyond over 5 years ago

American RMA here, that just got fulfilled (took a week all together). I got a brand new watch Rev D, in the box.

Battery life still stinks, but it's better than the Rev C I sent back.

0 Alex_WAW over 5 years ago in reply to 2goBeyond

How can I check which rev is my watch?

Sorry I cannot find an answer to this question on the forum

0 olni65 over 5 years ago in reply to Alex_WAW

You can't be a very good searcher - if you write "revision" in the search box at the top of the page you will get these hits - https://forums.garmin.com/search?q=revision&group=11

But to answer the question, you need the box in which the watch comes. It's written in very small text there at the bottom on one side.

0 Alex_WAW over 5 years ago in reply to olni65

Thanks. Not a very good searcher indeed