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Bezel 945 vs 935

I have been using the FR935 for 2 years without any issue and was highly satisfied with this watch.

I was wearing it 24/7. With high excitement I purchased the 945 where I am already on a replacement unit due to the button issue.

Now after 2 weeks the bezel is what is a surprise to me as I have a crack/dent (don't know how you would call it). I have decoloration which I can not clean away as I was used to by the FR935. Furthermore there is a place where I have grazing.

Image of FR945 Bezel Issue

I am quite surprised that the quality of the bezel decreases with new and more expensive models.

My Question is, can the bezel be replaced w/o shipping the unit, can I purchase a new one and replace it? Could't find it by myself online.

I love Garmin, however after the 6th unit of a vector 3 and now the issues with FR945 I am getting a tendency to switch and try something else. Usually I am not easily scared away and Issues can happen. But staring at this every day will rise my anger. I could accept this If I wouldn't have had the FR935 which was perfect and took so much abrasiveness of my life style.

I hope there is some help.

Thanks a lot!

Top Replies

pilzj over 5 years ago in reply to Former Member +1

Well that would be a shame, as Garmin themselves replaced my first unit due to the button issue. That certainly worked via the official Garmin website and German support. Shipping address to Germany I…

All Replies

0 Frank over 5 years ago

No help for your issue, but i have not seen the 945 with a silver bezel.

0 HUMODDA over 5 years ago in reply to Frank

Same here, is that even an official watch? I could not find any Garmin product number for that version. So at least the black version has the same quality of bezel as the 935, at least mine does not show any kind of added sensitivity to scratches

0 pilzj over 5 years ago in reply to HUMODDA

Thanks for the feedback, most likely I ended up with a Monday model or a torn out refurbished unit.

This is the model of Europe/Austria

0 kitenski over 5 years ago in reply to pilzj

Where did you buy that from? Like the previous posters I've not seen that colour bezel in the UK nor on Garmin websites!!

0 Former Member over 5 years ago

I don't want to cause offense but I don't think that's actually a real Garmin.

Besides the colour - the size of the bezel isn't quite right.

To me, that pic shows a poor copy of a Silver Fenix 3 running a 945 style watch face.

0 HUMODDA over 5 years ago in reply to Former Member

Exactly my thoughts. I would really suggest to get in touch with Garmin and check that serial number on the back of the watch if that actually is a genuine Garmin product or a Chinese counterfeit. This color option is definetely not official, neither in Europe nor elsewhere.

0 FlipStone over 5 years ago

Another 'Never seen that color before'...

My initial reaction was also 'sure it's real?' but you mentioned you were already on a replacement, indeed... through official garmin channels? I have a european 945 myself (ordered from UK) and it's black, as is every other 945 I've seen (in real life and on the internet)

Here no issues with the bezel, seems identical to the 935

0 pilzj over 5 years ago in reply to kitenski

Official Seller in Austria, they have it in Store and I've seen several like mine

0 pilzj over 5 years ago in reply to Former Member

Well that would be a shame, as Garmin themselves replaced my first unit due to the button issue. That certainly worked via the official Garmin website and German support. Shipping address to Germany I used several times already for vector3

0 pilzj over 5 years ago in reply to FlipStone

mine is black as well, might be just my camera to confuse the color