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945 appears to have lost GPS 32 metres into Open Water Swim

Hi guys

Another potential issue here.

I used my 945 for the first time in a lake swim, and after swimming for 1h 7 m and what should have been a 3100 metre swim only recorded as 32 m on the watch.

On checking on Garmin Connect this morning, it only recorded the first 32 metres of the swim and then seems to have lost GPS.

I have recorded stroke rate however through the swim and of course, pressed the lap button on each lap. So the watch was still actively recording the swim, just not the distance.

I am swimming again on Saturday or Sunday, so i will update further if this issue continues.

If it does, I will log it with Garmin.

Regards

James

Top Replies

Garmin-Blake over 5 years ago +7

This issue is currently being evaluated by our Engineering team and has been given a high priority. We thank you for your patience in the meantime and will update this thread when more information is available…
tmk2 over 5 years ago +3

Looks like the $1500 Marq is affected as well. Check out section 4 below:

https://www.dcrainmaker.com/2019/06/5-random-things-did-this-weekend-94.html
Andi_L_ over 5 years ago in reply to tmk2 +3

Garmin has to react soon! I canceled my order cause of the problems with the 945, there is no hurry for me and my 935.

All Replies

0 jeholleyonetel.com over 5 years ago in reply to tmk2

Front Crawl

0 Karmergi over 5 years ago

Same here .... I was in OWS mode and it worked fine. Did a tri yesterday and didn't record any distance of the swim but was fine for T1/2, bike and run ... so frustrating. Spoke to Garmin UK this morning and they said to reset the GPS. Makes me worry about the next race .....

0 tmk2 over 5 years ago

Looks like the $1500 Marq is affected as well. Check out section 4 below:

https://www.dcrainmaker.com/2019/06/5-random-things-did-this-weekend-94.html

0 Andi_L_ over 5 years ago in reply to tmk2

Garmin has to react soon! I canceled my order cause of the problems with the 945, there is no hurry for me and my 935.

0 Browner40 over 5 years ago

I did my first OWS with the 945 in a lake during an Olympic distance triathlon yesterday. It was the best OWS recording I have ever had with any watch. It logged a perfect smooth track and logged the yardage as almost exactly what i would have expected on an olympic triathlon. The only sharp edges were actual sharp turns around buoys.

https://connect.garmin.com/modern/activity/3709141535/1

0 tmk2 over 5 years ago in reply to Browner40

I see your activity was recorded with firmware 2.48 beta. Perhaps it's been fixed in the latest beta?

As a sidenote: This new forum is a nightmare... Sorry, just had to voice my frustration.

0 Browner40 over 5 years ago in reply to tmk2

Could be, all I know is that track was amazing. The new forum is definitely clunkier and harder to navigate. I also am having a hard time telling which thread I'm replying to sometimes. I think the biggest thing with the old forum was the ridiculous amount of logging in people had to do, hopefully that is fixed for everyone and the UI difficulties can be sorted out on this new forum. The good news with this one is it is fully controlled by Garmin, so they can make improvements where needed(hopefully)

0 jmto over 5 years ago

Did test the open water swimming today..

Results here: https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-945/163517/gps-accuracy/894693#894693

tl;dr. Did work, logged fewer meters than the course is, has spike to land, and to me falls short to 935's performance.

0 jmto over 5 years ago in reply to Browner40

It looks good as it has so few points and gives you too much credit for your navigation being so straight ;) But the distance is good and realistic.

0 Buffy2106 over 5 years ago in reply to tmk2

It is not fixed ^^

See my post above. It's 2.48beta as well.... seems if you wait 2-3 mins after 'GPS lock, AND do correct freestyle = crawl. then it may work. normal breastcrawl does not work