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Start button too soft, no "click"

Is anyone else having this problem? I'm almost certain I'm going to exchange the watch for another one.

My start button is too "soft" and can't even feel if I pressed it or not. After I press it 2-3 times, the button has a distinguishable "click" that I'm used to. If I don't touch it for 5-10 minutes, it becomes soft again. not a big deal to some people but I find it super frustrating because I take the "click" as feedback the button was pressed (especially while biking so I don't have to look at the screen). Is anyone else having this issue?

0 Kardiuz over 4 years ago

forums.garmin.com/.../mushy-sticky-buttons

0 4454524 over 4 years ago

I am having exactly the same problem.

Which is very annoying as the watch otherwise feels rock solid.

Hoping it will start clicking over the time (after some break-in period), but at the same time afraid that it might not get better.

0 FritzBT over 4 years ago

Many have this issue .... My current watch sounds similar to yours. I turned on key vibe and for the most part have forgot about the issue. Still considering returning though.

0 chrissg81 over 4 years ago in reply to FritzBT

Make sure you check out the link Kardiuz posted above. The button issue warrants a very easy replacement process that Garmin will do in most cases (I went through the process). I suggest reaching out to support.