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burn mark on hand

-Dan! over 3 years ago

1. overnight while zzz,

2. discover watch seems accidentally enter sport selection mode/screen, (top right button)

3. about 8 hours sleep

4. can feel very obvious after-burn sensation at shower

5. ouch !

is there an option,,, or firmware upgrade, after 5-10 minutes, restore back to "watch home screen",,, for safety.

Top Replies

seilogramp over 3 years ago +1 verified

Please contact Garmin Support as mentioned by Garmin - Rash or Irritation happening on my wrist

Garmin-Blake said:
Any user who experiences any sort of skin irritation will need to reach out to us directly…
-Dan! over 3 years ago in reply to seilogramp +1

thx, will send them a report !

All Replies

0 9386496 over 3 years ago

You're wearing it insanely tight, you shouldn't have intentions in your skin at all. The burn from the center is concerning, right where the infrared leds hit your skin. Do you wear any creams or such on your skin?

+1 seilogramp over 3 years ago

Please contact Garmin Support as mentioned by Garmin - Rash or Irritation happening on my wrist

Garmin-Blake said:
Any user who experiences any sort of skin irritation will need to reach out to us directly at support.garmin.com. We will need to gather information from you that we would not ask for in a public forum. These complaints are taken seriously and we will work to find the most suitable solution as quickly as possible

0 -Dan! over 3 years ago in reply to 9386496

Thx for reply.

1. I think my head was resting on top of watch strap + pushing against the body of watch to the bed surface. Thats how the indentation was made, probably. Posture like sun-bathing in hawaii, with two hands behind head.

2. No cream at all, very tired that day...

cheers ~

0 -Dan! over 3 years ago in reply to seilogramp

thx, will send them a report !