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Wifi not working "unable to download certificates"

9382490
over 4 years ago

I can't get Spotify to download a playlist, I get this error. 

I also get it when I test my wifi connection from my watch, how do I fix this?

  • 0 over 4 years ago in reply to caspa84

    It works for me too !!!!!

  • 0 over 4 years ago

    Hopefully it has now been sorted for everyone. i escalated the fault, Garmin had a server error so should now be working for all.

  • 0 over 4 years ago

    I live in the UK and recently recieved a Venu as a gift. I had the same problem, but we found a workaround last night! After reading this post:
    https://forums.garmin.com/sports-fitness/healthandwellness/f/vivoactive-4-series/193389/2-4ghz-wifi-0200-error/958043#958043

    we decided to see if setting up a VPN to route through Spain might work (since nothing else seemed to!) Not only did it sync with Spotify and download the songs I wanted, but now I can also connect to my normal Wi-Fi in my home and it all works perfectly.

    It seems strange, but the steps appear to be:

    1. Download VPN software (e.g., a VPN app) on your phone, then set it up to go through Spain

    2. Set up a hotspot using your phone (it'll probably be somewhere in Settings > Tethering)

    3. Using your Garmin watch and Garmin app (I have a Venu), connect to the hotspot, then try again to download music / podcasts with Spotify

    I hope that makes sense.

    This worked for us, and - as I mentioned above - I no longer need to connect to a VPN every time; I can just use my normal Wi-Fi at my home, and it works exactly as you'd want it to.