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Connect IQ can't find my FF55

8063529
16 days ago

Even thou watch is visible and connected via Garmin Connected app. This is a common issue but I haven't find a solution even reinstalling all the apps and reconnecting again.

Does anyone found a solution?

  • 0 14 days ago

    Same issue here with the Forerunner 55, currently running software version 11.02. No problems with Garmin Connect, but I can’t get the IQ app on the iPhone to see the watch.

  • 0 13 days ago in reply to tlid

    I also have a Forerunner 55 and although I have not had the need to connect to it with the ConnectIQ app, I now see that I have the same issue. My FR 55's software version is on 11.01 and the latest versions of the Garmin Connect app and ConnectIQ app. I too am using an iPhone.

    I hope that the Garmin developers take note of this issue, but I am not hopeful given their track record.

  • +1 13 days ago

    Hello All,

    We are currently aware of this report and it's under investigation. With your permission I can add you to the open ticket. I just need a simple yes or no.  

  • +1 13 days ago

    This has been resolved. If you continue to experience this report please contact your local support team. Support Link