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No sleep data Forerunner 55

64fixed 6 months ago

My watch updated 2 days ago. Now I no longer get sleep data and the connection to my phone is very poor; it lags a lot.

Any ideas why?

0 4684381 6 months ago

First question, did you do a soft reset after the update?

0 64fixed 6 months ago

I didn't do anything; the update finished and the phone appeared to work as it did before the update.

By "soft reset" do you mean switch it off and back on again?

0 4684381 6 months ago in reply to 64fixed

No. You need to hold the backlight button until the watch turns off. After the screen goes dark, press the backlight button again. Look at the videos on YouTube.

0 64fixed 6 months ago

Thank you. I've done that and will look at YouTube vids.

I'll see what happens in the morning