No sleep data Forerunner 55

64fixed 15 days ago

My watch updated 2 days ago. Now I no longer get sleep data and the connection to my phone is very poor; it lags a lot.

Any ideas why?

0 4684381 14 days ago

First question, did you do a soft reset after the update?

0 64fixed 14 days ago

I didn't do anything; the update finished and the phone appeared to work as it did before the update.

By "soft reset" do you mean switch it off and back on again?

0 4684381 14 days ago in reply to 64fixed

No. You need to hold the backlight button until the watch turns off. After the screen goes dark, press the backlight button again. Look at the videos on YouTube.

0 64fixed 14 days ago

Thank you. I've done that and will look at YouTube vids.

I'll see what happens in the morning