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it turned off for me

good evening i have a forerunner 45 while i was running it turned off completely while its battery was at 60% i have had it for 2.5 years

Top Replies

Garmin-Sierra over 2 years ago in reply to redeyedick +0 verified

All,

For further support, please reach out to your local Garmin Product Support team:

Product Support
9821607 over 2 years ago in reply to Chuckles +1

I tried this and it worked fine on my first run and on my next run it turned off 5 times within 7 minutes

I spoke to Garmin via the chat on their website, I shared this forum thread, and they have said…

All Replies

0 4301854 over 2 years ago

Mine has done the same Twice this week while showing 40% battery. Mine is about 2.75 years old so I am guessing this is the lifetime of the battery?

0 Garmin-Sierra over 2 years ago in reply to 4301854

4943318 and 4301854 I'm sorry to hear that. Please reply to the following:

1) In what country are you located?

2) May we have permission to reach out to you via email?

3) May we, if necessary, have permission to view your Connect account?

0 2479739 over 2 years ago in reply to 4301854

mine has done similar - in seems to be when using the GPS

0 2479739 over 2 years ago in reply to Garmin-Sierra

Australia

yes - I can provide email if required

0 3602547 over 2 years ago

I have the same issue - it turned itself off on Sunday and again today during a run. I’ve had it for about 2 years I think. Am based in the UK

0 blut0 over 2 years ago

Same problem here. Every now and then during a run the F45 suddenly turns off so I need to power up it again. This occurs also by pressing the Lap button. Battery indicator shows 20 or 40%. Firmware v. 5.40

1) In what country are you located? ITALY

2) May we have permission to reach out to you via email? YES

3) May we, if necessary, have permission to view your Connect account? YES

0 7653875 over 2 years ago in reply to Garmin-Sierra

Also having this issue. Garmin-Sierra I am in the UK and happy for you to reach out by email and view my Connect account.

0 Garmin-Sierra over 2 years ago in reply to 2479739

2479739 Please make sure your watch is up to date. The latest version is 5.40-- You can find this from long-holding your middle left button and scrolling down to Settings >About. If you are up to date, please reach out to our Australian Support. You can chat or speak to an agent over the phone from the bottom of THIS page.

If you are not up to date, please check out Installing the Latest Software Update. If the Connect app didn't send over an update, follow the listed instructions using Garmin Express.

0 Garmin-Sierra over 2 years ago in reply to 3602547

3602547, blut0, 7653875

Check your software version from your 'About' screen and let me know what it's on. It should be on 5.40.

0 7653875 over 2 years ago in reply to Garmin-Sierra

I'm on v5.40. I did plug in to Garmin Express yesterday after the issue happened for the second time - but I think it was on v5.40 before and didn't update