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Single activity won't sync

Former Member over 7 years ago

I can't get one of my recent runs to show up in the Garmin Connect app. It's visible as an activity on my watch, and SOME of its data (like steps and calories) are visible in the app, but not the run itself with map, laps, etc. I've run since then, and that subsequent run synced fine and was displayed in the app as expected. How can I get this single run to sync?

I'm using a Forerunner 35 and a Samsung Galaxy S8 with Android Nougat. My Garmin Connect app is version 4.3.

Top Replies

Former Member over 5 years ago in reply to Former Member +10 suggested

1. Click on "Garmin Forerunner 35" in Devices and Drives on your computer.

2. Click on the "Garmin" folder.

3. Click on the "Activities" folder.

4. Copy the .FIT file (look…
Former Member over 5 years ago in reply to Former Member +4

Interestingly I tried the solution and get a ‘One of your files was not accepted by the system. Please contact Support for assistance’

seems like something has gone wrong in recording the…
Former Member over 5 years ago in reply to Former Member +1

I seem to get somewhere with this on the Strava site - it recommended using https://www.fitfiletools.com/#/remover#view to view the file - for some reason at 5.6miles into the run the GPS moved me from where…

All Replies

0 Former Member over 5 years ago in reply to Former Member

Former Member

got the same behaviour yesterday on a fit file that was corrupted

so guess yours is also corrupted and Sxxxxxx corrects the data during import

happy & safe sporting

0 Former Member over 5 years ago in reply to Former Member

Hi there, please could you have a look at this file? Can't get it to upload. Thanks :) John

drive.google.com/open

0 Former Member over 5 years ago in reply to Former Member

Former Member

John,

fit file contained two corrupted data records

removed two data records, updated file length and recalculated file checksum

check your ACTIVITY folder for many files or fr35 for amount free memory

when yes time for a back/clean fit files operation

jonohallet-fr35-kaput-part18-A1SI3310.zip

happy & safe sporting

0 Former Member over 5 years ago in reply to Former Member

Thanks! Will do John

0 Former Member over 5 years ago

Hi. Seems like I'm having the same problem today. Had a short run but it wouldnt show though watch syncs with GC. What's the latest solution to this anyone please? Thank you.

0 Former Member over 5 years ago in reply to Former Member

I tried this but unfortunately it didn't work for me. Any other routes? Thanks.

0 Former Member over 5 years ago in reply to Former Member

repaired via pm

happy & safe sporting

0 Former Member over 5 years ago in reply to Former Member

Hi OnlyTwo, you seem to be an amazing friend to everyone in this thread. I have tried the above solutions and am getting "We don't support the file type you tried to import." from Garmin connect website. I tried the fitfiletools site recommended by Richee and couldn't see anything wrong with the file and couldn't get the one you recommended to work. Would it be possible for you to take a look at my file and see what went wrong? I am not sure how to upload something here either...

0 seilogramp over 5 years ago in reply to Former Member

I am not sure how to upload something here either.

zip your file then click "Insert image/video/file

0 Former Member over 5 years ago in reply to seilogramp

A47H5025.FIT.zip

Thanks, I did try that and it didn't have the option. Got it now thanks