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Night mode (red) stays on after wake up

9758217
1 month ago

Since the last update, my forerunner 265S stays on night mode (red) even after wake up time, even showing the morning report in red. I need to manually deactivate red screen in sleep mode to come back to normal, and then manually activate it to red when going to sleep. How can I fix that? Thank you for your help

  • 0 22 days ago

    Same here. I rebooted but next morning same issue again

  • +1 20 days ago

    All, we are looking into this concern. We do have a public work around for now. 

    Change the wake-up time by at least 1 minute.  After the wake time modification, Red Shift should disengage on that day of the week.  So, a wake time modification will be necessary for each day of the week to achieve a full work around. You will need to change the wake up time every day by 1 minute. 

    If the work around does not resolve the concern please let me know if turning the device off and on resolves it after 12.70 update. 

    This is still being looked into, I thank you for the patience! 

  • 0 3 days ago

    I am on v25.04 and used the red shift during sleep, for the first time last night. And it continued to remain on today morning even after sleep mode ended. I had to power-off and power it back on to fix it.

  • 0 3 days ago in reply to klaptrap

    To confirm, you had to turn it off and on to get it out of that state or it fixed it indefinitely? 

    Do I have permission to add you to our case if it was just a temporary fix? 

  • 0 2 days ago in reply to Garmin-Hannah

    I had to turn it off and on to get it out of being stuck in red shift.

    Similar today morning.. This time, I woke up before the scheduled time and manually switched off Sleep mode. But that did not get it out of Red shift. I turned the watch off and on, and then (sleep mode was back on) when I turned off Sleep mode, Red shift also turned off. 

    So looks like I have to do it each time.

    Sure, please do add me. What does that entail?