Forerunner 265 - crash after start running activity

8254376 3 days ago

After start runnig activity display training instructions and crash to blue triangle... Restart not help.

Top Replies

Garmin-Sierra 3 days ago +13 verified

All,

We are aware of the disruption of devices displaying a blue triangle when starting a GPS activity. Holding the power button until the unit powers off may or may not restore functionality temporarily…
Garmin-Sierra 3 days ago +2 verified

All,

Thank you very much for your patience as we worked on this issue. Please see the steps from My Garmin Device Will Not Boot Past the Start Up Screen for a resolution. If you already performed the steps…
9353551 3 days ago +4

Hi, having the same issue on 265s. Updated to 21.22.
Only started today
9721684 3 days ago +2

The same thing happened to my FR265S.

All Replies

0 RNRgirl26 2 days ago in reply to 4352075

I am having the same issue now as well. Will not connect to phone at all.

0 1167997 2 days ago

A factory reset revived my watch. Was hard to find the right instructions. Turn off Watch. Turn it on while pressing both start and back button. At first beep release start. At second beep release back button. Follow the setup routine

0 Carmen_F 2 days ago in reply to 1167997

After the second crash my watch didn't want to come back to life. Several attempts later it worked. After the first crash I only needed one attempt.

0 2906151 1 day ago

29 Jan: Hello. I have had the same issue for 36hours. I have the blue triangle showing and I am unable to reboot. Nothing is working.

0 2906151 1 day ago

29 Jan: I have had the same issue for the last 36hrs for my 265S. Blue triangle and unable to reboot. Nothing is working at all. Any idea when this will be fixed?

0 1167997 1 day ago in reply to 2906151

I was able to do a factory reset.

After that I was asked whether Backup a few hours old should be applied. Now the Watch is working again

Turn off the watch by pressing the power button long.

Hold Start and back button while turning the watch on again. Wait for the first beep and release the start button. Wait for the second beep and then release the back button.

Follow the setup procedure.

You will loose the data that was only on the Watch.