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False nap detected - open a case to report the issue

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Rather than request a new feature of being able to disable nap detection I think we should start opening cases reporting the nap detection feature as broken. I used the chat option today and after a little back and forth they mentioned checking for cases reporting the same issue. I then asked them to open a case for me and they indicated that they did open a case. Hopefully if enough customers open cases to report the issue Garmin will start to look at false nap detections as the issues that they are rather than redirect their customers to request a new feature or just gaslight us by saying it isn't really an issue.

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    Happens to me occasionally. Usually when I'm watching TV, but definitely not asleep.

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    Modern smart watches do not have accurate enough sensors for detecting naps completely error free. They are tuned for the average person, where it works quite well. If you are an outlier, it will either miss your naps or think you have naps while you are awake.

    The same applies for some of the other features on the watches. They only work well for a typical user.

  • 0 in reply to ovekvam

    My assumption is that the watch would know or "learn" what is normal for me.

    My resting heart rate is around 55bpm, while others here cite numbers in the low 30s.

    How can a device be "tuned for the average person" with that wide of a margin?

    BTW: I'm not questioning your answer, I'm questioning the usefulness of a device set up in such a way.

  • 0 in reply to friendo

    It is probably looking at several inputs, like HRV, heart rate, movement and stress level. 
    We sleep very differently, so for some peoole it is probably not useful. But a nice feature to sell watches.

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    As an FYI, I have found that most of the bad nap detections happened while I wasn't wearing the watch.

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    Is there any update to this? I have to delete at least 1-4 naps every single day from my Connect app. I never take naps. This is the most annoying bugged feature in the watch.

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    For what it's worth this is what Copilot (yeah I know) is saying:

    "Garmin’s official documentation makes it clear that nap detection is based on a fixed algorithm, not adaptive learning. The watches use Firstbeat AnalyticsTm to automatically detect naps based on biometric signals (like heart rate and movement), but the detection rules are the same for everyone. The system does not “learn” or adapt to your personal nap patterns over time. Instead, your nap data is simply incorporated into Garmin’s Sleep Coach, which adjusts recommendations based on your logged sleep history."

    Sadly the weblink provided by Copilot is broken and since in my particular case the nap function works remarkably well I won't dig further but for those who think that the watch might be learning your patterns and improve nap detection over time, it seems you may be out of luck. If the above is correct. To be checked.

    IMO,  's suggestion that there's a single algorithm and you either fall into it or not, is most likely correct.

  • 0 in reply to JRKingOfBeer

    Well, this is disappointing, if accurate.

    A fixed algorithm which is incapable of learning and adjusting to an individual's patterns, yet still makes daily recommendations and judgements (fitness age, sleep score, training load, etc) based on data that is essentially a guestimate. 

  • 0 in reply to friendo

    Yes, that is why you should take all those recommendations and judgements from all training watches with a big grain of salt. Use it to log your training, and do the evaluation yourself. Compare against your previous self.

  • 0 in reply to ovekvam

    Agreed, but the bigger issue is that we are being sold a lie.

    Telling me that your sports watch can do this and that, and make recommendations for better sleep, better training, better health, etc., but in reality it can not.

    Don't get me wrong, I know that Santa and the Easter Bunny are not real, but I was also never sold any scientific nonsense about them being real.