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New PIN keypad is awful

Maciek
1 month ago

Hi, 

Is it possible to change PIN keypad layout to the good old ring-based layout?

The new one with numeric keypad is not best for devices without touch screen. Even after few weeks I still don't know which button should I press to move digit selector in proper direction. 

The ring based layout was easy to use and very intuitive, please at least give us option to choose prefferd way of entering PIN code. 

  • 0 1 month ago

    Totally agree, I can imagine on touch screen is useful but on on-touch (like FR255) is both hard to use and looks bad. Please Garmin, revert to circular pinpad on non-touch devices. Also, it seems that Garmin Pay is being locked in random intervals so as usual it gets blocked in the worst possible moment and then putting the code is really annoying and takes too long.

  • 0 1 month ago

    Totally agree here too, esp on non touch watches.

    Depending on the pin you choose it takes way longer is much less well-arranged. The colors are also awful. Please bring back the old ring design...

  • 0 1 month ago in reply to Albert

    The locking is not random. After entering the PIN, it lasts 24 hours, or until you take the watch off the wrist (heart rate signal is lost).

  • 0 1 month ago in reply to ovekvam

    It was like that previously, yes. But after last update it lasted at least 72h (then I've lost track of the time) before it asked me for pin again.

  • 0 1 month ago in reply to Albert

    I didn't notice, as I take the watch off for my daily shower, washing it.

  • 0 1 month ago

    Agree. On touchscreens it might be an improvement, but on something like 255 this UI does not make sense. It even looks out of place visually since quick access menu is rotary and previous PIN entry window nicely blended in, this one looks like a calculator UI.

    If it really takes that much internal memory to have a choice which is always the best option, is it really that hard to manage 2 FW versions that would be suited for touch and non-touch watches?

  • 0 1 month ago

    New keypad layout is terrible. Please bring it back.

  • 0 1 month ago

    The new input interface is a failure in every aspect. OK, there are touchscreen watches. Let's have it on those, but let's put the old one back on the traditional ones. Unsolvable?
    By the way, the contrast of the interface (light grey numbers on a grey background) puts the imaginary crown on this unfortunate solution.

  • 0 1 month ago in reply to Adam Fulop

    If they just give it some more contrast and let the default start position be five, it will work just as well as the old interface. I think having a common interface for buttons and touch is a good idea. Some watches have both, and the less code Garmin has to maintain, the less bugs we will get.

  • 0 1 month ago in reply to ovekvam
    ovekvam said:
    ... just give it some more contrast and let the default start position be five ...

    Yes, this should have been the minimum that a more prepared programmer (thinking with the users' mind) should have thought of. That being said, I still wouldn't consider it an impossible challenge to display this or the previous solution depending on the type of clock.

    By the way, this is worse than the previous one, because if you make a mistake (a number), you can't delete it immediately with the "back" button, but you have to go to the delete key and then find the new number. This can be quite nerve-wracking when the cashier and other customers are waiting for you.