Broken HR broadcasting

8908657 20 days ago

When I am using my bike trainer (JetBlack volt), the watch glitches when broadcasting HR. It states that I’m at a certain HR and does not refresh. I will do a whole workout at resting HR, but when I take a manual estimate of my HR using good ol’ finger check, I am wayyyy higher. The problem seems to be the refresh rate of the broadcasting HR.

This is further illustrated by: when I turn off and back on the broadcast HR, it will refresh a single time to reflect my high HR, but it will not refresh further as my heart rate dynamically changes throughout the cycling session.

Any help?

0 Garmin-Sierra 20 days ago

8908657

Thank you for sharing! I have a couple of questions:

When the HR data seems frozen on your trainer, what is showing for HR on the watch?
Are you recording the activity on the device and using broadcast during activity; or are you in broadcast mode? Does using one or the other change anything?
Has this always happened, or have you been able to successfully broadcast in the past?
May we, if necessary, have permission to view activity examples in your Connect account?
May we, if necessary, have permission to reach you via email?

0 8908657 20 days ago in reply to Garmin-Sierra

My heart rate on my watch is frozen at the same value
the trainer is broadcasting to my iPad for MyWhoosh.
i have been able to successfully broadcasting in previous instances, but not with this trainer.
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