Forerunner 255 frozen after system udpate

9875014 1 day ago

My Forerunner 255 is completely frozen after the latest system update. It turned off and now it doesn't turn on no matter the combination of buttons I'm holding. Also tried to turn off the bluetooth of my phone and reboot but nothing. Can someone please help?

++Garmin-Sierra

0 ovekvam 1 day ago

Try to connect it to a computer.

0 9875014 1 day ago in reply to ovekvam

Thank you! I tried with a MacBook and also with a Linux laptop but didn't work.

0 ovekvam 1 day ago in reply to 9875014

I guess the platform doesn't matter as long as Garmin Express is installed.

0 9875014 1 day ago in reply to ovekvam

Tried again with Garmin Express but seems the computer doesn't find the watch and the screen is still completely black.

0 ovekvam 1 day ago in reply to 9875014

I guess only Garmin can bring it back to life, then. You should ask Garmin support to replace your watch.

0 Jacquers 4 hours ago

Does this work? The last part about holding in the power button.

support.garmin.com/.../

0 Jacquers 3 hours ago

Or try this: forums.garmin.com/.../failure-to-restart-following-software-update-16-17-f255-music