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[17.26] Reboot after notification arrives

I have realized that the watch reboots accidentally when notification arrives. Not every time, but randomly mainly few times per week. Very annoying.

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Garmin-Sierra over 1 year ago +5 verified

All,

Thank you very much for your patience as we investigated the reboots. We now have a fix that should be included in our next software release. I will post again when it's released, or if there is a beta…
Garmin-Sierra over 1 year ago +1 verified

All,

We have released a fix for this disruption in the 18.15 beta software release which is currently in a 20% phased rollout. This will only work for Wi-Fi compatible devices that have a Wi-Fi network currently…
Garmin-Sierra over 1 year ago +1 verified

All,

Software version 18.22 is now live and also includes this fix.
Ben-B over 1 year ago in reply to Garmin-Sierra +4

1. Yes

2. Yes

3. Netherlands

Same here since latest update 17 26. It seems to happen randomly when it gives a WhatsApp notification on the screen. It happens a couple of times per week. It also shows gaps…
ersinmart over 1 year ago +3
- After a whatsap message, it occured once and the watch screen turn triangle garmin logo and dissappeared rebooting took a minute or more, at this time the screen was black then triangle and worked
- There…

All Replies

0 4320633 over 1 year ago

I am also seeing the same issue of reboots accidentally (randomly) when notification arrives. I try to remove all apps and music I have on the device, also install Garmin Express to see if i have any leftover to remove or update.

So, this started only recently, so i think this may be link to the new 17.26 update.

Just a gut feeling (as a software Eng) it may be an out of memory case, maybe on the new version the notification handling will reduce the memory by x% (allocate new memory but do not free all of it at the end), and after N number of notifications the device will restart due to out of memory issue....just a feeling

I am using Hebrew and English, and using notifications from text/sms, outlook email, WhatsApp

0 PaulinhoPsicologo over 1 year ago

Me too.

0 TschBE over 1 year ago

Just happened to me as well. I had received 7 pictures in Whatsapp resulting in 7 notifications on my Iphone and my watch. The watch did a reboot.

Afterwards I did the following tests:

Test 1: 3 pictures received this time, the watch did not reboot.
Test 2: 7 pictures received this time, the watch did not reboot.

0 Nighthawk700 over 1 year ago in reply to Garmin-Sierra

Happening to me too. I don't always look when I get a notification, so I don't know how long it's been going on. 1) Yes, 2) Yes, 3) USA.

0 FabioSaitta over 1 year ago

Me too. Reboot After receiving a notification. Yes/yes Italy

0 4872472 over 1 year ago

Reboot after whatsapp notification.

Yes

Indonesia

0 6799116 over 1 year ago

1. Yes
2. Yes
3. VietNam

I am having Forerunner 255 and my friend having Forerunner 255s Especially on Forerunner 255s, it crashed, reverted counter steps and heartbeat so charts and some function likes sleep, body battery reported wrong data

0 8915989 over 1 year ago

1. Yes
2. Yes
3. US

Same issue, I feel like I get this right after the workout is done and I get the notification.

0 8915989 over 1 year ago in reply to 8915989

I am not using what's app. For my case, I was getting notification from my security camera.

0 dlbdata over 1 year ago in reply to Garmin-Sierra

Yes / Yes / USA.

Often happens when receiving multiple notifications from Discord.