Activities being recorded as move IQ events

I'd like to look further into this. May I have permission to view your Connect account, and reach out to you via email?

Absolutely

Sierra,

https://ibb.co/MMZ54y4
https://ibb.co/QCYNwRb
https://ibb.co/tqwQvd0

Another run not syncing up with connect, and another big gap in recording the night before.

https://ibb.co/hVmgJ5V

Run showing up now as an IQ event

https://ibb.co/hdmgtP4
https://ibb.co/yWZHWYD
https://ibb.co/fd6Lqn9
https://ibb.co/hDgn4XF

As you can see the run is saved to the watch, but for some reason the watch recorded my HR as being super high for the second half of the run, pace didn't increase, nor did running power. Watch has also downloaded (or not)  Armenian language update 4 times in the last couple of weeks.

Moderator: Donal, the reason your post was flagged was due to the quantity of external links. Anything over 3 and the post gets automatically flagged for moderator's review.

Sierra,

https://ibb.co/ckcN1T2

Yesterday's run synced up

Today's however didn't

https://ibb.co/TP38R45

The obvious difference between the two, was I had my phone with me for the slower run on the 24th, so I imagine the watch synced straight away, for today's quicker run (I normally use my watch for music during quicker runs) I didn't have my phone and when I synced my watch and phone, the run didn't show up, rather again, it was recorded as an IQ event.

Sierra,

https://ibb.co/YhvTGRF

My last two runs have not synced (correctly) to connect, so these runs haven't synced across to my Strava and Training peaks accounts. You had said that you would contact me, and I gave you permission to access my connect account. This is another replacement watch that I have been given, in place of another faulty watch, that itself has become faulty. So might someone from support contact me, they have all of my details from previous issues with watches. As you can see below sleep stats are also occasionally not syncing

https://ibb.co/znxMPGB

This is happening to me as well.

https://imgur.com/a/yj30V9b

Fingers crossed, mine seems to be syncing activities correctly (at the moment), chunks of the day are still missing from the daily summary, info is missing for say a couple of hours during the night, or an hour or so during the day, where HR and body battery fail to sync from watch to connect and so are missing from the daily summary. 

I sync my watch straight away, after a run. To be honest, I'm just happy that my runs are syncing across to strava and training peaks.  

Chunks of over night information still not syncing, happens to stop at midnight and then resume the next morning

https://ibb.co/ZhbLR3g

records as normal during the day (small gap is when my watch was off, shower after run) grand up until midnight and then

https://ibb.co/Mc6THrc

HR and body battery stop, but sleep looks good. Thankfully my activities seem to be syncing. The fact that it stops exactly at midnight, leads me to surmise a firmware issue, strangely, HRV is recorded, which is derived from HR (I assume) so why HR isn't also recorded is weird.    

Today's strength activity didn't sync across from my watch, HR etc did, I imagine the watch doesn't see the movements as an IQ event

https://ibb.co/ynpg577

watch saved the activity 

https://ibb.co/qxGQnJf

21 days and still no contact by email

More of the day missing

https://ibb.co/ZxMV53y

Another strength workout not syncing

https://ibb.co/tZ99Jcy