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Gps issues

fci1977 over 2 years ago

I bought the 255 music in december and have issues since then.

First was an erratic gps, fixed with the update but then the screen fonts were so little i could tell anything. Fixed with the update and here we are with another issue.

It's about 1 week that i when i select run i'm waiting for the gps red band to fill up but it never moves. Tried to turn off the watch but nothing changes.

I had to run for a fixed time so nevermind the pace i pressed start, and the pace showed up. First km was a little off (too short) the other seemed fine but i can't tell.

But in the end, after 1h50 run i uploaded the activity and it shows no map, seem like the gps has always been off, so i don't know where that pace was coming from.

did someone experienced the same issue?

thanks

0 64878668bb2144b59bb0c8c45d6ab50f over 2 years ago

Hello! I'm having the same issue. Did you ever get a resolution to this?

Thank you!

0 Grumpy from dawn till dusk over 2 years ago in reply to fci1977

fci1977 said:
Garmin support hello! any suggestion?????

This is not the Garmin Support, it is a forum mainly for user to user communication. See the terms and conditions that you accepted by joining.

6125703 said:
Like any GPS receiver, I believe it does have some GPS state that makes it lock faster when it is up to date.

Sure, the EPO file. Check it on the watch: Settings - System - Info
Scroll, until you find „Ephemeris“.
Is it up to date or not?

sittingduck77 said:
Does the EPO file not get updated whenever I sync with Garmin Connect Mobile?

It should, but sometimes this seems to fail.

Try to sync the watch via cable and Garmin Express (on PC or Mac) from time to time, it was often reported to help in situations like this, when sync via Garmin Connect App is not working (entirely).

0 ovekvam over 2 years ago in reply to Grumpy from dawn till dusk

Not System - Info, but System - About.

0 Grumpy from dawn till dusk over 2 years ago in reply to ovekvam

Ok, in German it is „Info“, did not know it is „About“ in English.

Thanks.