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[BUG] Sync and pairing failure after 14.13 update

I've just got my 255 up to date (14.13) and have sync problems (my device basically kept on syncing non-stop). Then I restarted the device, but still the same. Then I've unpaired mobile and watch in order to pair them again, but now I get a failure during the pairing process, it can't be completed. It must be a bug...

Any help, please?

[POST UPDATE]: I got the pairing completed after a GC app update and the watch has been syncing normally since yesterday afternoon. So, it's all good now.

0 S.M.R. over 2 years ago

When I had BT issues at some stage I did the following:

1. "Forget" device in BT settings.

2. Delete GC app from Phone

3. Restart watch using the hold light button in until it powers down fully method

4. Restart Phone

5. Reinstall GC app and log in

6. Re-Pair the watch.

Maybe that can help

0 jpga over 2 years ago in reply to S.M.R.

Thank you. I could finally complete the pairing process after a GC app update.

0 S.M.R. over 2 years ago in reply to jpga

Great!