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Garmin 255 crash

2150108 over 2 years ago

My watch decide to stop tracking steps, heart rate, sleep and everything else.

At first, I could turn the watch off and on to “wake” the system and it would start working again. Until it crashes.

It’s been a few days and nothing helps.

I have no update to install.

Is this a known bug or could it be a hardware problem?

0 S.M.R. over 2 years ago

What Version of FW is it on ? Have you connected via a cable to Garmin Express at all?

Have you manage to do a soft reset at all (Hold in light button until the watch powers down completely by itself then restart after a few seconds)?

0 2150108 over 2 years ago in reply to S.M.R.

It's software version 13.23. I did the Garmin Express connection today but made no changes.

I'll try the soft reset.

The funny thing is that the watch randomly starts working. It did so an hour ago and it's been working normally since then. But it usually "breaks" down in a couple of hours. Weird. I had Garmin watches for 5 years and I have never seen anything like that.