This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Lactate Threshold Recorded on 255 but it is Not Updating in Garmin Connect

4256109 over 2 years ago

I understand there is a thread on 955 with this issue. But I am using 12.27 FW on 255.

Some Threshold data only pace was sync. Recently on 12.27 none at all i.e. both pace & BPM threshold not available.

Data is updated & available on watch.

I have tried clear all data & re-setup connect app. Unpair & repair watch. Does not work.

Replying the typical enquiries below.

FR 255 Series watch is running 12.27 software.
Android 12 on Xiaomi Mi Note 10 Lite (FW 13.0.2)
Welcome for any email enquiries
You may access my Garmin Connect account for analysis what's going on
Located in Malaysia

Top Replies

Garmin-Kevin over 2 years ago +1 verified

All,

We have released a fix in the latest production (non-beta) software release that should resolve the report for most users experiencing these symptoms. The software release should continue rolling…
Garmin-Kevin over 2 years ago +2

All,

We have some reports from users on the current beta software that this disruption is no longer present since they installed the 14.12 beta software. If anyone would like to install that software and…
Garmin-Kevin over 2 years ago +1
Thank you 4256109.

All,

Thank you for your participation in this forum thread. So that I may assist you further, please reply with the following:
1. May we, if necessary, have permission to email you?
2. May…
VincenzoC87 over 2 years ago in reply to 6592637 +1

I am not entirely sure as I run with the HR strap all the time. I know that the Guided Lactate Threshold test is available only when using the strap so it might be that is not available when only running…

All Replies

0 Vadim over 2 years ago

Good afternoon. I also do not save Lactate Threshold. Detected on watch but not saved to Garmin Connect. I wrote about this in the beta firmware thread. There was no answer. 12.27 software.

0 4256109 over 2 years ago in reply to Vadim

thank you for the feedback.. at least I know I am not alone.

0 Garmin-Kevin over 2 years ago

Thank you 4256109.

All,

Thank you for your participation in this forum thread. So that I may assist you further, please reply with the following:

May we, if necessary, have permission to email you?
May we, if necessary, have permission to view/access your Garmin Connect account?
In what country do you live?

0 Vadim over 2 years ago in reply to Garmin-Kevin

1. Yes.

2. Yes.

3. Russia.

0 4256109 over 2 years ago in reply to Garmin-Kevin

1. yes

2. yes

3. Malaysia

0 8300582 over 2 years ago

I have a similar problem, the watch definitely recorded a lactate threshold, but I don't have any value saved in Garmin Connect.

0 Vadim over 2 years ago in reply to 8300582

Hello. Today I have a new lactate threshold. After saving, it finally appeared in garmin connect. It may be a coincidence, but it happened after sending Kevin the necessary data from my watch. Kevin thanks.

0 Garmin-Kevin over 2 years ago in reply to Vadim

Thanks Vadim. Glad this one showed up for you. Let's see if your next one shows up in GC as well.

0 8300582 over 2 years ago in reply to Garmin-Kevin

@Garmin-Kevin, can you please also assist me as well? I still have a similar problem. What helped recently was changing the valua manually on my watch, afterwards something showed up in Garmin Connect. But it is only the heart rate, the pace is still completely missing for lactate threshold.

Just to be sure:

You mail e-mail me

You may view my garmin account if necessary

I live in Germany.

Thanks

0 8883938 over 2 years ago in reply to Garmin-Kevin

I also have this problem. Please do email me if you need to, and look at my Connect account. I live in the UK.