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Activity (run) shows idle only in Garmin Connect and no steps

Hi - New 255:

  1. 6.5km run completed (daily suggested activity):
    1. no steps logged - Activity tracking set to on
    2. run/ walk/ idle graph in Garmin Connect shows me as 100% idle during the run
  2. Target pace was set to 5:35min/km
    1. The 'ahead/ on pace/ behind' alert in the run showed me as 100% behind
      1. Pace was permanently 0:00