This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

HR Zones setting doesn't work for runs

I've set the HR zones to be based on %HRR. However, for runs alone, the watch defaults to the original HR zones set using MaxHR alone. I don't have specific HR zones set up for runs. Please fix this bug, thanks!

Also most workarounds for this seem to be to set it through Garmin Connect web or something like that but now with all the settings on the watch those things are gone; even the Connect app just mirrors what's on the watch and it's not watch optimised. ‍♂️

Top Replies

Garmin-Kevin over 2 years ago +1 verified

All,

To participate in this discussion, please see the original thread for this report:

Cannot edit heart rate zones percentages

All Replies

0 Garmin-Brooks over 3 years ago

Hello, I would like to investigate your issue. If you answer the following questions for me, I can begin to investigate the problem for you. For anyone else who might be experiencing this issue, if you answer the following questions, I'll reach out to you as well.

Do we have your permission to contact you by email if necessary?
If necessary, do we have permission to access your Garmin Connect Account?

0 rowschank over 3 years ago in reply to Garmin-Brooks

1. Yes

2. Yes

0 DanielSIG over 2 years ago

The same problem with the FR255 of my wife. We contacted the support, they promised to check her account last thursday but we're still waiting for an answer...

0 FlipStone over 2 years ago in reply to Garmin-Brooks

This is a common issue, it also happens on the Forerunner 955

+1 Garmin-Kevin over 2 years ago

All,

To participate in this discussion, please see the original thread for this report:

Cannot edit heart rate zones percentages