Forerunner 245 Music Plays One Song Then Stops (Black Music Screen)

I have the same issue! (correction: headphones don't disconnect - basically the first song plays, then when it's due to move to next song, watch music screen goes blank other than the direction buttons) Please issue a patch. Very frustrating.

1. May we, if necessary, have permission to email you? YES
2. May we, if necessary, have permission to view/access your Garmin Connect account? YES
3. In what country do you live? UK

1.Yes

2. Yes

3. Israel

1. Yes 2. Yes 3. US

All,

For those of you experiencing this while using Spotify, if you follow the steps below, does this have any impact on the use case?

1. Open the Menu.

2. Select Settings.

3. Select Music.

4. Select Music Providers.

5. Select Spotify.

6. Select Update Downloads.

FYI - I have completely removed Spotify and re-installed it and it still didn't solve the issue

Thank you 2186945.  If you would like further assistance, please respond to the 3 questions in my previous comment.

1. Yes

2. Yes

3. UK

Former Member, I do not see any devices registered to the email address which you used to set up this forums account.  Please use the same email address here in the forums that you use for your Garmin Connect account.

1. Yes

2. Yes

3. UK