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Dead pixels on screen - Forerunner 245

A few days ago a few (15) dead pixels showed up on my screen. This was after the update from v5 to the latest version.

I contacted Garmin support. Have not received any feedback. Waiting almost 7 days now.

I see numerous users have posted a similar problem. Is this the type of product and service that Garmin provides to its users?

I am no sad that this has occurred to this product, to no fault of my own.

Is anyone able to help me get in contact with any person at Garmin? The support portal has not answered my emails.