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Forerunner 245 Triathlon

Why does the Garmin website show the Forerunner 245 with a Triathlon mode? Has there been a software update or is it just misleading marketing and imagery?

Top Replies

Garmin-Brooks over 3 years ago in reply to 4751045 +1 suggested

Thank you for bringing that to our attention. I have submitted your image for review to our website team.
Onno! over 3 years ago in reply to Garmin-Brooks +1

Would be nice if you added triathlon support to the back-log for the software engineering team ;-)
Ivana over 3 years ago in reply to Garmin-Brooks +1

So you are saying that the 245 doesn't have the triathlon app? Because it is shown in the Austrian Garmin web page as well....in two different pictures actually...

All Replies

0 seilogramp over 3 years ago

They might be referring to extended display mode, where you can combine the 245 with an Edge during cycling.

0 4751045 over 3 years ago in reply to seilogramp

0 didney over 3 years ago in reply to 4751045

It doesn’t show triathlon when I look at the photo on the product page though

0 Garmin-Brooks over 3 years ago in reply to 4751045

Thank you for bringing that to our attention. I have submitted your image for review to our website team.

0 Onno! over 3 years ago in reply to Garmin-Brooks

Would be nice if you added triathlon support to the back-log for the software engineering team ;-)

0 4751045 over 3 years ago in reply to Garmin-Brooks

Hi Brooks,

Thanks for the response. And thank you for confirming that it incredibly misleading. I purchased the Forerunner 245 based on the imagery with the presumption that there must be some sort of inbuilt triathlon function, even if it is not as comprehensive as the higher end models. There are actually two images on that page that show an inbuilt triathlon function.

Is Garmin willing to refund or credit the purchase based on the misleading website?

Regards,

0 Garmin-Brooks over 3 years ago in reply to 4751045

Hi there 4751045. The only case that I could see for that to be made would be in Australia as that is where the material was located. For other locales, I would say the answer to that would be no. If you are in Australia, support.garmin.com/.../ reach out at this web address Mon-Fri: 8:30am to 5:00pm (AEST). Closed weekends and Australian Public Holidays. Not being in Australia, I can't tell you how they will handle it, but it might be worth having a discussion with them.

0 Ivana over 3 years ago in reply to Garmin-Brooks

So you are saying that the 245 doesn't have the triathlon app? Because it is shown in the Austrian Garmin web page as well....in two different pictures actually...

0 9266872 over 3 years ago

Same just happened to me, I thought there was a native app for triathlon as they show in the marketing photos... Anyways there are a couple of pretty good apps that work just fine for triathlon tracking

0 Aslam over 3 years ago

List of Forerunner 245 features that are only available in Garmin marketing material:

Triathlon Mode
Firstbeat Sleep Tracking
Concept 2 Support