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Can't pair to app. To phone yes, but not to app.

Former Member over 5 years ago

My phone shows it is connected via Bluetooth; the watch shows it is connected and shows notifications etc from my phone. But when I go to the app it can't sync with the device. So I can't use the Garmin app, can anyone help? New device out the box today, no prior usage on any phone. Latest app downloaded. I'm stuck.

0 Pierrotsc over 5 years ago

try to power the watch off/on. most of the time i need to do that for the circle to start synchronizing