My forerunner 245 music just received the 3.90 update and bluetooth pairing no longer works with my android 10.0 phone (Huawei mate 10 pro) and garmin connect 4.25.2.
What I tried so far to solve this:
- bluetooth on/off (phone and watch)
- removing/adding the watch to the known list in Garmin Connect
- clearing cache/data
- reinstalling the app
- resetting watch to factory defaults
- resetting the watch using garmin connect on computer
My observations when trying to re-add the watch to garmin connect:
- watch in pairing mode --> tells me to download garmin connect then "go to mobile app to add the device"
- I launch the app, go to "devices", "add devices", the watch is detected, the screen tells me to locate the the PIN code on the watch screen. The watch screen is stuck at the "Go to mobile app to add device." screen
- Nevertheless, I try to press the "connect device" button
- phone screen shows a loading bar and tells me it's configuring the watch
- phone tells me the pairing has failed and says some devices require updates to pair with Huawei cellphones... Tells me to use garmin express.
- I connect the phone to the computer, start garmin express
- the garmin express app sees the watch and tells me updates are available (spotify, which I don't use) and sync the watch (synced just now on the top right of the screen)
- tried removing spotify and add deezer (got redirected to web browser, app store, etc, then back at the garmin express) --> worked fine. Sync is said to be complete.
- tried doing the garmin connect/add device procedure
- still failing.
Any idea ?
BTW, it's frustrating that updates are not tested prior to deploying to customers devices. This is the 3rd time that an update requires a reset of this watch and some kind of voodoo on the phone.
