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Button click quality very bad

From the time I bought my 245 replacing the 235, I noticed that the buttons are very hard to press, produce a very strong "click" sound, they seem to have two levels of pressing, and also the pressing is inconsistent: sometimes it is clicky, sometimes not. In comparison to my old 235, they feel very bad and the quality seems worse. Maybe it has to do with the mechanism for the water ressistance, but still, the feeling is very bad: the watch feels cheap because of that.

Did you notice the same in your device?

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+1 berimbadas over 5 years ago

Yes, exactly the same.

0 Garmin-Blake over 5 years ago

Please reach out to us directly via support.garmin.com for assistance. We will need to bring your device in directly to our support team for evaluation.

+1 PatrickNSF over 5 years ago

The buttons in mine feel the same and significantly different than my other Garmin devices. Sometimes I get a "click" as feedback. Other times, there's no click.

+1 neferr over 5 years ago

Yes 100%. The buttons get "stuck" after 10-15 minutes of inactivity. Pushing them a few times "reactivates" them so they click like normal again. In fact, I returned my first 245M to the retail store because of this, got a second one and it has the same issue.

0 4037263 over 5 years ago

Yup mine feels the exact same. I was about to contact support to get a replacement but I think it's a design issue. I wonder if this will get looked at?

0 Brad over 5 years ago

Seeing the same characteristics on my FR245. One button in particular has a weird click feedback and takes several tries for the button to work.

0 ThrownClear over 5 years ago

Yep - same here. I had the 645 (my first Garmin device) for a few days before deciding the 245 was a better option. I definitely notice a difference (and not a good one) between the button feel (i.e., the 645 felt "better.")

0 DOK over 5 years ago

left 3 button have more clicky. and down button need more pressure to work. it is hard to feel button is back to original position.

0 ajmurg over 5 years ago in reply to ThrownClear

Out of interest, why did you decide the 245 was the better option for you over the 645?

0 diofar over 5 years ago in reply to Garmin-Blake

Why should I do that? It seems that all the 245 devices have the same "bad" button feel...