Since the last update, the watch has become unusable: no longer sleep tracking, steps are no longer counted and the heart rate is completely inconsistent
Since the last update, the watch has become unusable: no longer sleep tracking, steps are no longer counted and the heart rate is completely inconsistent
I also have issues in both outdoor run activities where gps is all over, no step tracking, heart rate off. FR165 27.09. Problems came as soon as updated.
When i start a run, the start is delayed and when…
I’m seeing similar issues. Forerunner 165 on v27.09 and I’ve gone through all the usual steps: Garmin Express update/sync, restarts, and full factory resets.
Heart rate data is still all over…
Find the product page for your watch and use the chat option to contact support, or email.
For some people it is 5+ days now having issues... At this pace and being a Friday, and how unresponsive they have been, I guess Garmin will not provide a new firmware to fix this for another week.
Maybe they used A.I. to develop this firmware update? 
