Multiplied display during activity on Forerunner 165 Music

I have problem with display during activity. If I start any activity, after some while the display is multiplied. It works, the activity can be saved. It occurs only during activity. I have all actual updates, I tried to turn on/turn off. I also updated it via Garmin Express. But it still happens. Please, do you have any experience with this? Thank you.

Top Replies

Garmin-Sierra 1 month ago +2 verified

All,

This has been fixed in our Hotfix, software version 22.26. If you are still experiencing the issue on 22.26, please begin a new thread.

Thank you for your patience as we investigated this disruption…
Vincent van Leijden 2 months ago +7

I have opened up a support ticket with Garmin. Of Course that won't do much good during the weekend, but hopefully this will draw some attention to this issue on monday.

Maybe some of you can open…
2401604 2 months ago +4

same here, since update 22.24. Unacceptable that they force this update into the watch without proper testing. Shows poor respect for customers
7715599 2 months ago +3

Same problem here, noticed it yesterday (13-3) for the first. Hoped it would be a software thing and not my watch itself. Thought so since i updated it that morning. Hope they're going to fix it fast because…

All Replies

0 Jacquers 9 days ago in reply to 5934463

I went for a run recently and didn't have the issue. I wonder if there's a specific set of conditions that triggers this. Mine was just a normal run, not suggested workout and about 32 minutes.

What activity did you do and for how long? At what point did it happen? If it was a run, was it a suggested workout or something similar? Do you have AOD enabled during activity? Maybe if we can narrow things down it will help the devs to fix it.

0 JC Swe 9 days ago in reply to Jacquers

It has only happened to me once but that time I used a 'heavy' analog watchface and did a run I had set up in Connect earlier and that had a timer that counted down. When the timer hit zero the screen glitched instead of getting a notification about the lap. Stopped the watch and did a regular run, without problems. I thought it might be linked to the watchface but i did the same workout with the same watchface right after that run. Noting happened...

0 Jacquers 9 days ago in reply to JC Swe

Afaik watchfaces are inactive during activities. I might try setting up a run with a timer to see if it happens to mine.

0 Jacquers 8 days ago in reply to JC Swe

I set up a run workout in Connect. One of the steps was a timer. I didn't notice this graphical glitch. Kinda feel for the devs, seems like it could be difficult to pinpoint.

I had a different issue though. The last step was cool down until lap button press and the button didn't want to respond. I had to end it the normal way by pausing and saving the activity. I think it might be a bug, because the lap button works fine now after the workout.