Since last update 20.32 my watch does not detect naps?! Was working before...
Since last update 20.32 my watch does not detect naps?! Was working before...
All,
If your watch is not accurately tracking naps (or not detecting them at all), please see Frequently Asked Questions About Tracking Naps. If you have any further questions or concerns, please conta…
Its not tracking at all, seems you’ve ruined this feature after update 2x.xx. Please contact the development team to address this bug.
It's been broken for me since at least 21.19...haven't seen them acknowledge this anywhere that they broke it in a regression
This is incorrect information, and frankly not doing your job by making it something the development team needs to look at. This watch is supposed to automatically detect naps, there is no need to access a FAQ on naps. Yeah my concern is no one at Garmin wants to take accountability for breaking a sold feature that is no longer a feature on these watches. There is no longer automatic nap detection on the Forerunner 165, it's been broken for several major versions now of the firmware.
Frankly, my $100 Fitbit Luxe 3 years ago did a 95% job of detecting naps then. My 165 used to detect them, but the regressions with each additional major firmware version, make me think the FirstBeat Analytics team is in shambles. You should be improving Sleep, WHR, and Nap detection...these things shouldn't be getting worse. When 50 dollar watches do a better job then yours, and your power users on forums are telling you as much, you should take it seriously. To send them to FAQ is 1st level support...Nap Detection is broken, no one seems to care since it's a released feature, not being improved or even regression tested...it's pretty clear, it doesn't matter to Garmin.
Saganist, please contact Product Support directly for any concerns you are having. Thank you!