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No nap detection

humercab 6 months ago

Since last update 20.32 my watch does not detect naps?! Was working before...

Top Replies

Garmin-Sierra 21 days ago +1 verified

All,

If your watch is not accurately tracking naps (or not detecting them at all), please see Frequently Asked Questions About Tracking Naps. If you have any further questions or concerns, please conta…
IlhamArfian 21 days ago in reply to Garmin-Sierra +2

Its not tracking at all, seems you’ve ruined this feature after update 2x.xx. Please contact the development team to address this bug.
Saganist 3 months ago +1

It's been broken for me since at least 21.19...haven't seen them acknowledge this anywhere that they broke it in a regression

All Replies

0 Milan 6 months ago

For me no sleep, no naps. I dont know but they messed up this update a lot.

0 Saganist 3 months ago

It's been broken for me since at least 21.19...haven't seen them acknowledge this anywhere that they broke it in a regression

0 sacha.ban 3 months ago in reply to Saganist

Same here! 21.10 & 21.20 no naps detection anymore. Whatva pity Garmin!

0 Saganist 3 months ago in reply to sacha.ban

Garmin, do you plan on addressing this regression. I literally took a 3 hour nap yesterday as I was exhausted. Nothing detected! Why have a feature if you're just going to break it and not address the problem or right it off as it's "user error" so we can pretend it doesn't exist.

0 Milan 3 months ago in reply to Saganist

I have been with Garmin for over 6 years. I think my next watch will be of other brand.

0 Saganist 1 month ago

Still issues with nap detection in 22.24...took a long nap yesterday, 3-4 hours, and literally detected nothing

0 IlhamArfian 24 days ago in reply to Saganist

Same here, after updating into version 22.24 naps detection not working properly. Took 1 hour nap and it says nothing

0 sacha.ban 24 days ago in reply to IlhamArfian

Same here!

+1 Garmin-Sierra 21 days ago

All,

If your watch is not accurately tracking naps (or not detecting them at all), please see Frequently Asked Questions About Tracking Naps. If you have any further questions or concerns, please contact Garmin Product Support directly so one of our agents can take a closer look into your account.

Thank you!

0 IlhamArfian 21 days ago in reply to Garmin-Sierra

Its not tracking at all, seems you’ve ruined this feature after update 2x.xx. Please contact the development team to address this bug.