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Unable to record activity with HRM 600

RandoCro

I've already recorded several activities with my HRM 600 sensor, but today it's impossible.

I can't select the activity type; the app doesn't allow me to choose the type, and nothing happens.

This is the first time I've tried recording an activity since installing Connect version 5.14, and it might be related...

  • 0

    I'm having the same issue.

    I've tried readding the device (with both connection types), resetting to factory defaults, and reinstalling the app.

  • 0 in reply to Manny Savage

    Since my first message I have managed to launch two activities, but you have to insist a lot (at least ten or fifteen times) without forgetting to force the synchronization of the HRM 600, it may end up happening...

  • 0

    I have the same issue. Seems like a software bug. Hopefully there is a fix soon.

  • 0 in reply to 2251827

    I also think it's a bug...

    Everything was working perfectly until Garmin Connect for Android update 5.14

  • 0 in reply to RandoCro

    Good catch! This is working for me:

    1. Sync the HRM 600 to my phone in the Garmin Connect app.
    2. Open the HRM 600 device page in the Garmin Connect app.
    3. Select Activity Recording.
    4. Sit on the loading screen for 5 seconds.
    5. Go back and repeat steps 3-4 a few times (4 or 5 for me).
    6. Eventually the activity selection page will load and you can progress as normal!
  • 0 in reply to Manny Savage

    That's what I was doing too, but with a little less luck, it took me 7 to 11 attempts to trigger activity recordings.

    But this morning, I received an update (5.14.1) for Garmin Connect, and everything is working properly again.

    I tested it: three attempts, three successes!