HRM 600 Sync Times

Hi there,

I’ve been using the HRM 600 on its own without a watch wearing if almost of the full day. Something I noticed is that the heart rate data seems to sync a few hours behind. For example I do my workout at 12pm but when I check the synced data it shows the heart rate for that workout at around 9 am.Has anyone else experienced this?

Ive had the HRM pro and pro in the past and have never encountered this

Top Replies

Mikel Ceniza 2 days ago in reply to Garmin-Hannah +1

Yes you can,

I now have a watch and that seems to align the uploaded data and activities

All Replies

0 Fozzee1970 1 month ago

I doubt it syncs regularly on its own. Why don't you manually sync it in the app?

0 Mikel Ceniza 1 month ago in reply to Fozzee1970

Yeah these are all manually synced. It just seems to put the heart rate data on the wrong time.

0 pgalbavy 29 days ago in reply to Mikel Ceniza

Is the difference your local time to UTC by chance? That would be a serious oops by Garmin.

0 Mikel Ceniza 29 days ago in reply to pgalbavy

Hmm, no it seems to be 7 hours behind, I'm based in New Zealand. The weird thing is, I just got my watch the other day and did some testing. I wore the watch for the first half of the day, then switched to the HRM 600 for the second half. It looks like having the watch has actually fixed the issue. I'm not sure why that is, though.

0 Garmin-Hannah 2 days ago in reply to Mikel Ceniza

Hello,

Do I have consent to look into some files on your account regarding this experience?

0 Mikel Ceniza 2 days ago in reply to Garmin-Hannah

Yes you can,

I now have a watch and that seems to align the uploaded data and activities

0 Garmin-Hannah 1 day ago in reply to Mikel Ceniza

Thank you, I have a team that would like to look into why this happened without a watch and see about improvements in the future. I am glad it is not working with the watch.