Ground contact balance from RD pod not recording on Fenix 7X pro

For the past few days (since the most recent software update?) my Fenix 7x Pro has not recorded ground contact balance. The pod is conected and battery status is good. All other RD stats are showing normally. The data is also missing on other platforms that I upload the .fit file to, so I assume it is not just not being shown in Connect but is actually missing.

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DaveReece 1 month ago +1 suggested

Repairing the pod fixed the problem. It asked me to confirm I wanted to allow an open connection. I guess that's needed to comply with data protection laws. I've unpaired and repaired all my other Ant…

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0 S.M.R. 1 month ago

As you can get all the other RD items from the watch , the fact that those RD - apart from GCTB - are there does not indicate the HRM remained connected. So if there is no GCTB then the pod has not connected properly during the activity.

In the FIT file do you see both HR traces (unless you have the source switching disabled).

I've had instances with my FR965 where the HRM disconnects and then the GCTB and HR are not recorded.

I'd also unpair and re-pair the HRM as a first step as there was a change on some recent firmware as to the HRM connections to comply with some new legislation about encryption.

0 DaveReece 1 month ago in reply to S.M.R.

Thanks for the reply. I'm using an RD pod only, no HRM strap.

0 S.M.R. 1 month ago in reply to DaveReece

Yes I just noticed my error. Hmmm. maybe re-pairing may help

0 DaveReece 1 month ago in reply to S.M.R.

Yes, will repair and see what happens.

0 DaveReece 1 month ago

Repairing the pod fixed the problem. It asked me to confirm I wanted to allow an open connection. I guess that's needed to comply with data protection laws. I've unpaired and repaired all my other Ant+ sensors too as I assume they need this confirmation also.

0 S.M.R. 1 month ago in reply to DaveReece

Great!