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HRM-Pro plus reboots watch when trying to start an activity

Hello,

my Hrm-pro plus works greatly when I'm using it for running, walking etc, no complaints. But when its connected to my watch and I try to start skiing activity, the watch reboots almost instantly. After rebooting everything works normally until I try to start skiing activity again with the strap connected. Skiing activity itself works fine when used without hrm. I have a Fenix 7x sapphire solar edition. When the skiing activity is chosen, gps meter wanders a bit and then it reboots. That's the only thing I can say looks unusual.

Is it possible that HRM-Pro plus doesn't support skiing activities or is this some software issue?

I have checked both the HRM and fenix 7 that they are up to date with latest updates.

0 JonMartinB 10 months ago

Hi, the same happend to me. Fist time usting the strap. Did you find any solution to this?

0 6864146 10 months ago

I have the same issue with hrm and Fenix 7s.

0 6864146 10 months ago

I found one workaround. I changed the connection for my HRM strap to BLE instead of Ant+.

0 SykkelGlenn 9 months ago

I have the same issue with Fenix 7x Solar and HRM Pro Plus

0 JonMartinB 9 months ago in reply to SykkelGlenn

For me it worked the next day when I tested another sport, and has worked since then.

0 Tottelicious 9 months ago

I have the exact same issue with my Epix Gen 2 Pro Sapphire and HRM Pro Plus. Skiing activity with the HRM reboots the watch. Seems like it's working with BLE.