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HRM Pro Heart Rate Stuck

Hi.

Ive been using my HRM Pro with zero complaints for a little over a year now, but I fear my strap completely broke today as my heart rate was stuck on 190 for a whole run.
I always use contact gel, and the I changed the battery a month ago. I have tried to change the battery again today, but same result - The only exception is that my heart rate is now
stuck on 140 according to the chest strap.
I dont see any damage on the strap, and you can not even tell its been used for a whole year... Is it time to buy a new strap, or have any of you tried something similar? Im running
the newest firmware on both chest strap and watch

0 Dr Phil over 2 years ago

Try removing the strap from Sensors and Accessories. Then remove the battery and reinsert in reverse leaving it like that for about 30s. Then put the battery back correctly and reconnect the strap to the watch.