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Vivoactive 3 Problem

please move if this is not the correct place....I couldn't find a dedicated forum for the Vivoactive 3.

The amount of stairs climbed / altimeter has all of a sudden gone completely out of whack. It's way over-estimating.

I get the vibration notification saying I have reached my goal of ten flights of stairs a day when I've maybe gone up two flights of stairs. This continues throughout the day and the watch ends up showing that I've climbed 20/22 flights of stairs by the end of the day when in reality it's probably around 6-8 most days.

Does anyone have any idea why this is happening? I have turned off the watch and on again and it sorted the problem for one day only.