I had three Garmin smart trainer since 2017, the first one, a Tacx Neo was perfect during 5 years and about 30000Km, the 2nd one, a Tacx NEO 2T had had problems of "slippage" when pressing hard on the pedals, sold last year to buy a Neo smart bike because it was easier to use for my wife and me (no bike exchange).
Unfortunatly, we had problems, a noise in the right crank as soon as it was put into service, Garmin did not make any effort to fix the problem and this has been going on for 3 months now.
Wednesday after finishing my zwift workout, a new problem appeared, the crankset had no resistance and the home trainer became unusable.
I immediately sent an email with a video of the problem to Garmin. The next day, I called Garmin (20 minutes on hold) and they told me that they were forwarding my video to the Tacx technician.
3 breakdowns on the three home-trainers we had, that's a lot.
has anyone had the same resistance problem with their smart bike?
