Loose pedal fixer

Yes.  Had problem on last tacx bike and had to return it for a replacement.  Now have the same problem on the replacement bike too after just one month.  Unless I’ve been very unlucky, this must be a common fault?

exact same problem as i am having..This is my replacement trainer and bike has lasted roughly six rides and left pedal is clunking and play can be felt through the crank arms..

Simlar to JasDW i thought i cannot be that unlucky and have the same issue with 2 trainers, but it would appear so. Will contact tredz where i purchased the trainer and see what they say.

Update:- Tredz were great about my problems with the trainer and accepted the second one back and fully refunded me..They were brilliant to be fair.

Nobody should be expected to take tools and tighten stuff on a trainer that cost almost  2.5k and appears very flawed. Its a shame as the trainer was great to ride in the limited time that it actually worked without fault.

Was also looking forward to the fenix 7's eventual release but think i will pass, I've just totally lost faith in Garmin products.

1. We’ll just set up my new Tacx bike T8000.62 and guess what… the left  crank arm was loose, brand new from the factory !!  Have tightened it up but not very confident. I will contact Garmin as there must be a max torque setting. 

This is what Garmin told me.  I loosened the 5mm bolt a little so that tightening the plastic on moved the crank arm into position before tightening the pinch bold again: 

1. Tighten the crank bolt to 2-2.5N*m. This bolt uses an 8mm hex wrench, and the torque may not move the bolt. This is okay, as this step is to check that the bolt has not retracted since it was first installed.
2. Tighten the pinch bolt to 22N*m. This bolt uses a 5mm hex wrench.

So far it’s held it’s position but it’s only been a week. 

Thanks for the detailed reply JasDW. I’ll re-install the crank arm tonight. I have contacted Garmin so they are aware of the problem. Shame as I’ve had the Neo and Neo T2 without any problems. They are all very well made products and really don’t want the hassle of packaging  it up etc .

Thank you for the link! It works with my bike very well.

Hi there my pedals are loose could you let me know how to fix them tightly onto the bike?

Look the youtube-Video in the link above :-)