Tacx Alpine + Rouve

and my whoosh too doesn't work(((

Garmin-Patrick

Hello 9889473, thanks for your post.

Alpine pairs directly to your compatible Tacx smart trainer (NEO 3M) and will match the grade set by your training application (Rouvy, MyWhoosh). Any training platform that supports grade simulation on a smart trainer will also support grade simulation with Alpine.

If you have not, pair your Alpine with the Tacx Training App for important setup and pairing information following the setup video here: Tacx® Alpine | Getting Started | Garmin Support

Once your Alpine is paired to and setup with your Tacx NEO 3M, you should only need to pair the NEO 3M with Rouvy or other training apps - the Alpine's gradient simulation comes from the NEO 3M rather than the training application directly.

If the steps above do not allow you to pair, please reply with your consent for Garmin to reach out via your account email address so that we can collect more info. 

DC Rainmaker mentions in his Alpine review some Rouvy users are experiencing issues with gradient simulation (Tacx Alpine Gradient Simulator In-Depth Review - DC Rainmaker). You may consider reaching out to Rouvy support for their suggestions. 

this method doesn't work. I connected alpine to m3, and the gradient in Rouvy doesn't change. and the green button only flashes when the connection to m3 is stable, but not when it's not.

Thanks for the added info, may I reach out to you via email to collect more details?

Your Alpine has 3 status LEDs, all flashing LEDs indicate the Alpine is searching for a connection or needs calibration. Check out: Alpine Manual - Status LEDs and Buttons

Can you provide any other details about troubleshooting you've tried in the Rouvy app? There are multiple options for connecting trainers and accessories, it would help to know what you are seeing

yeah, you can send me email. I will describe you all of parts. 

give me your email. I will send you