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Graph QL error

On Friday 12 Sept I was able to ride a GPS ride on my TACX 2T NEO, but today Monday 15 Sept i got a 'GraphQL Error' when i tried to load the ride. Can anyone help me?

  • This could mean that your subscription has expired
    You can double check this by opening an Internet browser
    Then go to cloud.tacx.com and log in with the same account as you do on the App and then go to Subscriptions and Settings
    there you can see if this is expired or not

  • This is what resolved it for me! Was also having the GraphQL error. Unfortunately, no more free routes for us :/