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zwift virtual gear changes - please update the firmware

a little feature request if you will. it would be great if garmin updated the firmware of their top trainer to get use of the recently introduced virtual gearing in zwift. thanks ;)

  • It appears that this just isn't going to happen.  I gave up and bought a (not quite as nice, but it shifts!!!) Wahoo.  I'm guessing that I'm not the only one, and there will be a variety of used Tacx trainers on the market.

  • On Garmin's marketing website for the Neo2T it is still listed as "highly compatible" with Zwift. A bit misleading at this point if you ask me...

  • Glad to see this post exists as I reached out to Garmin support on this and I was informed I should submit an idea to Garmin. I wish they would do it as I love my Neo 2T but also want to keep up with new tech. If virtual shifting is not on the roadmap then I will consider selling my Neo 2T and purchase a competitor's trainer.

    I have since submitted an idea as follows:

    Enable virtual shifting on Neo range.

    It would be great if Garmin would work with Zwift to allow Neo trainers to work with virtual shifting. I have a Neo 2T for four years now and I love it, but I am considering selling it to allow me to buy a trainer that works with virtual shifting. I would prefer to keep my Neo and for Garmin to update firmware that allows the feature in its trainer.

    I think it would make a lot of current Neo owners very happy and they would stick with the Neo instead of changing to a competitor.

    I am sure anyone who is new to indoor training would lean towards hardware that is compatible with virtual shifting so Garmin would be missing out on a lot of new customers by not having the feature.

  • I gave up sold my neo and bought a new setup from a competitor. Paid $4500.

    Will never spend money with Garmin again, the lack of response is a dealbreaker for me and clearly they do not care about the customers. 

  • Garmin’s problem is they make products end of life too soon. I don’t think there is any reason why they cannot update the firmware for the Neo 2T. They way I see virtual shifting it is like a “fake” adjustment of erg/gradient to allow the feel of a gear change.

  • They missed out on my $4500 and i was planning to buy a sportswatch but I have to rethink that and will most likley go for a apple watch instead. 

    Virtual shifting is far superior to regular gear shifts for indoor trainers. I will never look back thats for sure.

    The way you "see" it is exactly how its supposed to work and its amazing. Super smooth and quiet. 

  • What setup did you go for?

    I am thinking of going JetBlack Victory with Zwift Frame.

    Only yesterday I changed gears on my bike while under load and things nearly got chewed up.

    I also have the Fenix 7X Pro and Edge 540. I see no need to go to F8 or Edge 1050. I think Garmin are at the point where Apple where with iPhones - each year they cannot make any real change. 

  • I 100% agree...I want this for my Tacx Neo 2T and @Garmin; you need Zwift virtual shifting compatibility to stay relevant for indoor trainers

  • Wahoo kickr bike, great setup and easy to adjust for my girlfriend that also ride from time to time. 

  • Nice… that is another reason why I am thinking of going Zwift Ride Frame. Allow my wife to also use the setup.